Customer Reviews · Verified Ratings

Trusted by 100,000+
Travelers Across
Greater Seattle

Real reviews from passengers who’ve ridden with us — for SeaTac airport transfers, cruise drop-offs, corporate runs, weddings, and everything in between. Verified across Google, Yelp, BBB, and Facebook.

4 .9
Average rating
200 +
Verified reviews
98 %
On-time arrivals

VERIFIED ACROSS EVERY MAJOR PLATFORM

What Customers Praise Most

THE THEMES ACROSS 200 REVIEWS

Recurring themes from verified customer feedback over the past 5 years.

Consistently the most-praised theme. Drivers arrive 5-10 minutes early and confirm pickup before customers leave the door.

Friendly, well-dressed, knowledgeable about local routes. Customers regularly request specific drivers by name on follow-up bookings.

No surge pricing, no surprise fees. Customers consistently mention the price they were quoted is the price they paid.

Pier 66 and Pier 91 routes are second nature. Drivers know cruise line schedules, embarkation windows, and luggage logistics.

Repeat clients from Microsoft, Boeing, Amazon, and Starbucks. Discreet, on-schedule, and detail-oriented.

Vehicles detailed before every pickup. Reviewers note interiors that look brand-new even on late-night airport runs.

Featured Customer Stories

THREE STORIES IN DETAIL

250K+
Miles Driven
200
Corporate Clients
95%+
Repeat Clients
★★★★★

Great customer service, communication and made accommodations for last-minute arrangements. Best price I found compared to other shuttle services and Uber.

JS
Joshua Sullivan
Google Review
★★★★★

JD and his crew of drivers were wonderful. We ended up using them for more than just the shuttle to the port. They were extremely accommodating and I know they will be for you too. Highly recommend.

SS
Stella Schofield
Google Review
★★★★★

Our driver was fantastic. Great personality, told us about the area as we headed to the cruise port. Texted me early on the day we got off the cruise and was right there. Made our trip a lot easier.

SP
Sarah P.
Google Review

CONSISTENTLY RATED 5 STARS FOR:

CONSISTENTLY RATED 5 STARS FOR:

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FEATURED IN:

"Seattle Shuttle & Executive Transportation elevates travel standards"

Biz Weekly, 2024

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