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Frequently Asked Questions

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206-SHUTTLE

Find quick answers to the most common questions about Seattle Shuttle & Transportation Service — from booking and payments to luggage, flight tracking, and 24/7 availability.

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General Questions About Seattle Shuttle

What is Seattle Shuttle and what services do you provide?
Seattle Shuttle offers reliable airport transfers, private rides, and group transportation throughout the Seattle–Tacoma area. Whether you’re heading to SeaTac Airport, downtown Seattle, or nearby cities, our team ensures a smooth, safe, and on-time experience — 24 hours a day, 7 days a week.

Booking & Reservations

How do I book a Seattle Shuttle ride online?
Booking your ride is quick and easy! Just visit our Booking Page , choose your pickup and drop-off locations, select your preferred vehicle, and confirm your reservation. You’ll receive an instant confirmation email with all your trip details.
How far in advance should I schedule my airport transfer?
We recommend booking your shuttle at least 24 hours in advance to guarantee availability — especially during busy travel seasons. However, we also accommodate same-day and last-minute bookings whenever possible.
Can I book round-trip transportation for my return flight?
Absolutely! You can book one-way or round-trip rides during checkout. Many travelers schedule their return pickup at the same time to save time and ensure peace of mind.

Availability & Flight Tracking

Does Seattle Shuttle provide 24/7 airport transportation?
Yes! Seattle Shuttle operates 24 hours a day, 7 days a week, including weekends and holidays. No matter when your flight arrives or departs, we’ll be there on time.
What happens if my flight is delayed?
No worries — we track all incoming flights in real time. If your flight is delayed or arrives early, your driver adjusts pickup time accordingly, so you’ll never be left waiting.
How will I find my driver at the airport?
Your driver will contact you via call or text when you land. You’ll also receive detailed pickup instructions in your confirmation email — including your driver’s name, vehicle details, and exact meeting point.

Luggage & Group Travel

How much luggage can I bring on board?
Each passenger may bring one suitcase and one carry-on at no extra charge. If you’re traveling with extra luggage, sports gear, or oversized items, please mention it while booking — we’ll make sure the right vehicle is ready for you.
Do you offer group or family transportation?
Yes! We have minivans, SUVs, and shuttle vans ideal for families, corporate groups, or event travel. You can specify your group size when booking, and we’ll provide the best fit.
Does Seattle Shuttle serve areas outside of Seattle?
We do! Besides SeaTac and Seattle, we provide rides to Bellevue, Redmond, Kirkland, Everett, Tacoma, and nearby Washington cities. Simply enter your pickup and destination ZIP codes when booking to confirm service coverage.
What payment methods are accepted?
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. You can also prepay securely through our website for contactless service.
Can I make changes to my reservation after booking?
Yes, you can modify or cancel your reservation anytime before pickup by contacting us via phone or email. We recommend updating changes at least 12 hours in advance to ensure smooth adjustments.

Payments & Policies

What payment methods are accepted?
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. You can also prepay securely through our website for contactless service.
Can I make changes to my reservation after booking?
Yes, you can modify or cancel your reservation anytime before pickup by contacting us via phone or email. We recommend updating changes at least 12 hours in advance to ensure smooth adjustments.

Safety & Reliability

Are your drivers licensed and background-checked?
Yes. All Seattle Shuttle drivers are fully licensed, insured, and professionally background-checked. We prioritize safety, courtesy, and punctuality for every passenger, every trip.