HOW CAN WE
HELP YOU?
- Open 24/7
Phone, email, or WhatsApp — pick whatever works for you. Dispatch answers 24/7 for bookings and emergencies. Quote requests get a same-day reply during business hours.
PICK YOUR CHANNEL
Honest response times — no marketing fluff.
Best for: Quotes, planning, written records
REQUEST A QUOTE
Need a custom quote, group transport, or have a question we haven't answered?
Send a message and we'll respond within 2 hours during business hours.
Quick Actions
Reserve airport, cruise, or hourly transport with instant confirmation.
View flat-rate pricing for SeaTac, cruise terminals, hourly charters.
Sign in to change pickup time or cancel an existing reservation.
Volume billing, monthly invoices, dedicated account manager.
Weddings, conferences, group charters — quoted within 2 hours.
Answers to 30+ common questions about pricing, service, and booking.
WE SERVE GREATER
SEATTLE & BEYOND
Skagit Counties — 87+ cities in the Pacific Northwest.
Plus direct routes to Bellingham (BLI) and Vancouver, BC (YVR).
KING COUNTY:
- Seattle (all neighborhoods), Bellevue, Redmond,Kirkland, Renton, Kent, Federal Way, Auburn, Mercer Island, Sammamish, Issaquah, Bothell, Shoreline, Burien, Tukwila, SeaTac, and more
SNOHOMISH COUNTY
- Everett, Lynnwood, Edmonds, Mukilteo, Mill Creek, Marysville, Lake Stevens
PIERCE COUNTY
- Tacoma, Lakewood, Puyallup, Gig Harbor, University Place, Fircrest
THURSTON COUNTY:
- Olympia, Lacey, Tumwater
AIRPORTS & TERMINALS:
- SeaTac International Airport (SEA)
- Paine Field, Everett (PAE)
- Bellingham (BLI)
- Vancouver, BC (YVR)
- Pier 66 & Pier 91 Cruise Terminals
- King Street Amtrak Station
Not sure if we serve your area? Call 206-SHUTTLE or check our full coverage map.
REACHING US & BOOKING HELP
Quick answers about getting in touch and managing your booking.
What's the fastest way to reach you for immediate service?
Call 206-SHUTTLE (206-748-8813) 24/7. Our dispatch team answers within 2 minutes on average and can book rides, answer questions, or handle emergencies immediately.
How quickly do you respond to emails?
We respond to email inquiries within 2 hours during business hours (9 AM – 5 PM) and within 4 hours outside business hours. For urgent matters, please call instead.
Can I book through email or do I need to call?
You can book via email (booking@seattleshuttle.com), our website, or by phone. Online and phone bookings receive instant confirmation, while email bookings are confirmed within 2 hours.
Do you have a mobile app for bookings and tracking?
Yes! Download our app from the Apple App Store or Google Play Store for easy booking, real-time tracking, and trip history.
How do I modify or cancel an existing reservation?
Call 206-SHUTTLE or email support@seattleshuttle.com with your confirmation number. For cancellations, we require 24-hour notice for a full refund (see cancellation policy).
Can I schedule a site visit to your office?
Yes, office visits are by appointment only. Call 206-SHUTTLE or email info@seattleshuttle.com to schedule a meeting with our team.
Do you offer customer support in languages other than English?
Yes, we have bilingual staff available. Call 206-SHUTTLE and request assistance in Spanish, Mandarin, or other languages and we'll connect you with the right team member.
What if I need to reach you outside business hours?
Our dispatch and booking lines operate 24/7/365, including holidays. Call 206-SHUTTLE anytime for immediate service.
How can I provide feedback about my ride?
Email feedback to info@seattleshuttle.com or leave a review on Google, Yelp, or Facebook. We read every review and use feedback to improve our service.
