What is the best way to contact Seattle Shuttle & Executive Transportation Service?

You can contact Seattle Shuttle & Executive Transportation Service by phone at 206-SHUTTLE (206-748-8853), by email at info@seattleshuttle.com, or by submitting the contact form on this page with your trip details and questions.

What information should I include when requesting a quote or booking?

When requesting a quote or booking, please include your pickup and drop-off locations, date and time, number of passengers, type of service you need (airport, cruise, corporate, event, etc.) and any special requests such as child seats or extra luggage.

How quickly will someone respond to my contact form or email?

Our team reviews online inquiries as quickly as possible during normal business hours. Most messages receive a response the same day, and time-sensitive requests are prioritized. For urgent or last-minute bookings, please call 206-SHUTTLE (206-748-8853).

Can I book a ride directly by phone instead of using the website?

Yes. If you prefer to book by phone, you can call 206-SHUTTLE (206-748-8853) and speak with a representative who will confirm availability, provide pricing and complete your reservation.

What areas do you serve for transportation services?

Seattle Shuttle & Executive Transportation Service primarily serves Seattle, SeaTac, Bellevue, Redmond, Kirkland, Tacoma and the greater Puget Sound region, including SeaTac Airport, Pier 66, Pier 91 and major event venues. You can contact us to confirm service for your specific location.

How far in advance should I contact you to book transportation?

For airport and point-to-point rides, we recommend contacting us at least 24 to 48 hours in advance when possible. For weddings, corporate events, cruise transfers and group transportation, it is best to reach out several days or weeks ahead to secure your preferred schedule and vehicles.

Can I modify or cancel an existing reservation by using the contact form?

Yes. You can request changes or cancellations to an existing reservation using the contact form, by email or by phone. Please include your booking reference, name, original date and any changes you need. Time limits and cancellation policies may apply based on your service type.

Do you handle corporate or group transportation inquiries through this contact page?

Yes. Corporate travel planners, event coordinators and group organizers can use this contact page to request quotes for business accounts, conferences, shuttles, and group transportation. Provide as many details as possible about dates, locations and estimated passenger counts.

What should I do if I need last-minute or same-day transportation?

For last-minute or same-day transportation needs, the fastest way to reach us is by calling 206-SHUTTLE (206-748-8853). Our team will check real-time availability and let you know what options are possible for your requested time.

CONTACT SEATTLE SHUTTLE

We’re available 24/7 for bookings, questions, and immediate service.

HOW TO REACH US

CALL US - IMMEDIATE SERVICE

24/7 Phone Support

Main Line: 206-SHUTTLE (748-8853)

Toll-Free: 206-SHUTTLE (748-8853)

Text/SMS: 206-SHUTTLE (748-8853)

Best for: Urgent bookings, same-day service, flight changes, emergencies

EMAIL US - GENERAL INQUIRIES

Response within 2 hours

General: info@seattleshuttle.com

Reservations: booking@seattleshuttle.com

Corporate: corporate@seattleshuttle.com

Groups/Events: events@seattleshuttle.com

Best for: Quotes, detailed inquiries, corporate accounts, event planning

LIVE CHAT - INSTANT HELP

Available 8 AM - 10 PM Daily

Click the chat icon in the bottom right corner of any page for instant assistance with bookings, pricing, and service questions.

Average response: Under 2 minutes

VISIT OUR OFFICE

By Appointment

Location: Seattle Shuttle & Executive Transportation Seattle, WA 98188

Office Hours: Mon-Fri 8 AM – 8 PM

Dispatch: Open 24/7

CONTACT FORM

WHAT DO YOU NEED HELP WITH?

BOOK A RIDE

Reserve your transportation

Book Now

GET A PRICE QUOTE

Instant fare calculator

Calculate Fare

MODIFY BOOKING

Change pickup time or details

Update Reservation

CORPORATE ACCOUNTS

Set up business billing

Corporate Signup

EVENT TRANSPORTATION

Weddings, groups, special events

Event Inquiry

GENERAL QUESTIONS

Browse our FAQ database

View FAQs

CONTACT BY DEPARTMENT

Professional chauffeur smiling near Seattle Shuttle van – career opportunities

RESERVATIONS & BOOKINGS

Phone: 206-SHUTTLE (206-748-8853)

Email: booking@seattleshuttle.com

Best for: New reservations, same-day bookings, urgent service

CUSTOMER SUPPORT

Phone: 206-SHUTTLE (206-748-8853)

Email: support@seattleshuttle.com

Best for: Modify reservations, questions about existing bookings, complaints

BILLING & PAYMENTS

Phone: 206-SHUTTLE (206-748-8853)

Email: billing@seattleshuttle.com

Best for: Invoice questions, payment issues, receipt requests

CORPORATE ACCOUNTS

Phone: 206-SHUTTLE (206-748-8853)

Email: corporate@seattleshuttle.com

Best for: Corporate billing setup, volume discounts, monthly accounts

NEED IMMEDIATE ASSISTANCE?

EMERGENCY SITUATIONS & URGENT BOOKINGS:

For same-day service, flight delays, or emergency transportation needs:

ALREADY ON A TRIP?

Your driver's direct phone number is included in your confirmation.

Call them directly for route changes or immediate assistance.

FLIGHT DELAYS OR CHANGES?

We track flights automatically, but if you need to make manual changes,

call our dispatch immediately at 206-SHUTTLE.

We prioritize emergency and same-day requests—our team will do everything

possible to accommodate urgent transportation needs.

WHERE WE SERVE

We provide transportation throughout the Greater Seattle & Puget Sound region:

KING COUNTY:

SNOHOMISH COUNTY

PIERCE COUNTY

THURSTON COUNTY:

AIRPORTS & TERMINALS:

Not sure if we serve your area? Call 206-SHUTTLE or email info@seattleshuttle.com
with your pickup/dropoff locations.

View Full Coverage Map

frequently ASKED questions

What's the fastest way to reach you for immediate service?

Call 206-SHUTTLE (206-748-8813) 24/7. Our dispatch team answers within 2 minutes on average and can book rides, answer questions, or handle emergencies immediately.

How quickly do you respond to emails?

We respond to email inquiries within 2 hours during business hours (9 AM - 5 PM) and within 4 hours outside business hours. For urgent matters, please call instead.

Can I book through email or do I need to call?

You can book via email (booking@seattleshuttle.com), our website, or by phone. Online and phone bookings receive instant confirmation, while email bookings are confirmed within 2 hours.

Do you have a mobile app for bookings and tracking?

Yes! Download our app from the Apple App Store or Google Play Store for easy booking, real-time tracking, and trip history.

How do I modify or cancel an existing reservation?

Call 206-SHUTTLE or email support@seattleshuttle.com with your confirmation number. For cancellations, we require 24-hour notice for full refund (see cancellation policy).

Can I schedule a site visit to your office?

Yes, office visits are by appointment only. Call 206-SHUTTLE or email info@seattleshuttle.com to schedule a meeting with our team.

Do you offer customer support in languages other than English?

Yes, we have bilingual staff available. Call 206-SHUTTLE and request assistance in Spanish, Mandarin, or other languages and we'll connect you with the right team member.

What if I need to reach you outside business hours?

Our dispatch and booking lines operate 24/7/365, including holidays. Call 206-SHUTTLE anytime for immediate service.

How can I provide feedback about my ride?

Email feedback to info@seattleshuttle.com or leave a review on Google, Yelp, or Facebook. We read every review and use feedback to improve our service.

CONTACT SEATTLE SHUTTLE

HOW TO REACH US

CONTACT FORM

WHAT DO YOU NEED HELP WITH?

CONTACT BY DEPARTMENT

NEED IMMEDIATE ASSISTANCE?

EMERGENCY SITUATIONS & URGENT BOOKINGS:

WHERE WE SERVE

We provide transportation throughout the Greater Seattle & Puget Sound region:

frequently ASKED questions

STAY CONNECTED

SOCIAL MEDIA:

READY TO BOOK YOUR RIDE? WE'RE AVAILABLE 24/7

Useful Links

Our Services

Helpful Links

Download The App